MyHomeBase
Welcome to MyHomeBase Manager. These Terms of Service ("Terms") are a legal agreement between you and HomeSoft, LLC, a Michigan limited-liability company ("HomeSoft," "we," "us," or "our"), governing your use of the MyHomeBase Manager mobile and web application (the "Service").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Account terms
You must be at least 13 years old to use the Service. By creating an account, you represent that the information you provide is accurate and that you will keep it accurate.
You are responsible for safeguarding the credentials used to access your account, including your sign-in provider (email, Google, or Apple) credentials. You are responsible for all activity under your account. Notify us promptly at support@myhomebasemanager.com if you suspect unauthorized access.
One account per person. You may not share your account or transfer it to another person without our written consent.
2. Acceptable use
You agree not to use the Service to:
- Violate any applicable law or regulation;
- Infringe the intellectual-property rights of others;
- Upload or transmit content that is unlawful, defamatory, harassing, or otherwise objectionable;
- Attempt to gain unauthorized access to the Service, our infrastructure, or another user's account;
- Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service except to the extent permitted by applicable law;
- Use the Service to send spam or unsolicited messages;
- Interfere with or disrupt the integrity or performance of the Service;
- Use automated means (scrapers, bots) to access the Service in a way that places unreasonable load on our infrastructure.
3. Your content
You retain ownership of the content you create or upload to the Service (the "User Content"), including property records, asset inventories, maintenance logs, photos, and documents.
To operate the Service for you, you grant HomeSoft a worldwide, royalty-free, non-exclusive license to host, store, copy, transmit, and display your User Content for the sole purpose of providing the Service to you. This license terminates when you delete your content or close your account, except for a limited period needed to complete deletion (typically 30 days, as described in the Privacy Policy) and except for backups that age out per our retention schedule.
We do not use your User Content to train any machine-learning model, build data products, or share with third parties beyond the operational service providers listed in the Privacy Policy.
4. AI features
The Service includes AI features (Home Health Score, repair cost estimator, asset label OCR, AI Advisor chat, and others) powered by Anthropic's Claude API. AI-generated content is informational and may be inaccurate, incomplete, or out of date.
Do not rely solely on AI output for decisions involving safety, legal, financial, or insurance matters. Always verify AI suggestions against authoritative sources, manufacturer documentation, and licensed professionals as appropriate.
Cost estimates, calendars, and recommendations are best-effort guidance, not professional advice.
5. Intellectual property
The Service, including its software, design, branding, and documentation, is the property of HomeSoft, LLC and is protected by copyright, trademark, and other intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for personal or internal business use, subject to these Terms.
"MyHomeBase Manager," "MyHomeBase," and the MyHomeBase logo are trademarks of HomeSoft, LLC. You may not use our trademarks without our prior written consent except to identify the Service as permitted by applicable fair-use principles.
The Service uses third-party open-source components, each subject to its own license. Notices for those components are available on request at support@myhomebasemanager.com.
6. Fees and subscriptions
The Service is offered on a paid subscription basis. Every plan includes a 7-day free trial; there is no permanently free tier. Current plans, billed monthly or annually:
- Home — $5.99/month or $59/year, 1 property.
- Multi-Home — $9.99/month or $89/year, 2–5 properties.
- Portfolio — $16.99/month or $149/year, 6–10 properties (10-property maximum).
Subscriptions are sold and billed through the Apple App Store or Google Play, using the payment method on file with that store. Your subscription automatically renews at the end of each billing period (monthly or annual, matching your selected plan) unless you cancel at least 24 hours before the current period ends. Your account will be charged for renewal within 24 hours prior to the end of the current period, at the then-current price for your plan.
You can manage or cancel your subscription, and turn off auto-renewal, at any time in your Apple ID account settings (App Store) or your Google Play account settings (Google Play) — not through the Service directly. If you started a free trial and do not cancel before it ends, your paid subscription begins automatically and your payment method is charged the plan price.
Refunds are handled by Apple or Google under their respective refund policies; HomeSoft cannot directly issue refunds for store-billed subscriptions. If you need to move to a different property-count tier, you can change plans in your store account settings; changes typically take effect at the next renewal.
If we change subscription pricing, we will:
- Give existing subscribers advance notice in the Service and by email before any price increase takes effect for them;
- Never apply a price increase to an active subscription's current billing period; and
- Where required by the App Store or Google Play, obtain your affirmative consent to the new price before renewing you at it.
7. Service availability
We aim to keep the Service available, but we do not promise uninterrupted access. The Service may be unavailable from time to time due to maintenance, infrastructure changes, third-party provider outages (e.g., AWS, Anthropic), or events outside our reasonable control.
We may modify, suspend, or discontinue any feature of the Service at any time, with reasonable notice when feasible. If we permanently discontinue the entire Service, we will give you at least 60 days' notice and a means to export your data.
8. Termination
You may terminate your account at any time by:
- Signing out of the app and contacting support@myhomebasemanager.com as described in the Privacy Policy; or
- Using the in-app self-service deletion when it ships.
We may suspend or terminate your account if you materially breach these Terms, if your use creates a security or legal risk to us or others, or if your account has been inactive for an extended period. Where reasonable, we will give you advance notice and an opportunity to cure the breach.
Sections that by their nature should survive termination (intellectual-property ownership, limitation of liability, indemnification, governing law, and these survival terms) survive termination of these Terms.
9. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, to the maximum extent permitted by law. We disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or course of performance.
We do not warrant that the Service will be uninterrupted, error- free, secure against every threat, or that any defects will be corrected. AI-generated content is provided without any warranty as to accuracy. You use the Service at your own risk.
10. Limitation of liability
To the maximum extent permitted by applicable law, HomeSoft, LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business opportunities, or goodwill, arising out of or in connection with the Service, even if we have been advised of the possibility of such damages.
In any event, our total cumulative liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you have paid us in the 12 months preceding the claim, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless HomeSoft, LLC, its officers, employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your User Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your infringement of any third-party right.
12. Governing law and disputes
These Terms are governed by the laws of the State of Michigan, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Service that is not resolved informally between the parties will be brought exclusively in the state or federal courts located in Oakland County, Michigan, and you consent to the personal jurisdiction of those courts.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force.
13. Apple App Store additional terms
If you obtained the App from the Apple App Store, the following additional terms apply:
- These Terms are between you and HomeSoft, LLC, not with Apple. Apple is not responsible for the App or its content.
- Your license to use the App is limited to use on Apple-branded devices that you own or control, in accordance with the Apple Media Services Terms.
- Apple has no obligation to provide support or maintenance services for the App.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
- Apple is a third-party beneficiary of these Terms and may enforce them against you.
- Payment for an auto-renewable subscription will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price of the selected plan. You can manage and cancel subscriptions in your Apple ID account settings after purchase.
14. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page, post an in-app notice, and (for significant changes) require you to acknowledge the new Terms before continuing to use the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.
15. Contact
For legal notices, please put "Legal" in the subject line.